THEY DO NOT HOLD UP THEIR END OF THE DEAL
I had some debt issues due to my daughter having cancer and having to travel around the country for 2 years for treatments. It was the hardest time of our life and we needed help settling our debts. I enrolled in their program on 4/13/2017. This is not a company that will help you, they are completely out for themselves. They are a predatory company that takes advantage of people at their lowest. Bedrock legal committed that they would settle $44765 in debts for $31746.70. I never missed or deferred any payments. I did everything I was supposed to do during our 4 year contract. I made my last payment and graduated my program on 3/13/2021. 8 months after holding up my end of the agreement with Bedrock Legal I was contacted by them. They stated that they had negotiated another settlement on my behalf. This was a complete shock to me as I was under the impression that I had completed the program. After some research I still have over $15,000 in debts and the situation is worse that it was when I originally enrolled in the program. I have continuously emailed and called for clarification but nobody can explain this to me. Everyone you talk to is not a decision maker, they are just gate keepers. I spoke to one manager (Rashawn or Deshawn) multiple times and left messages for others numerous occasions. Managers with this company do not follow through and call back. Bedrock Legal is the worst company I have ever dealt with. Do not use this company. I am contacting the better business bureau. I will also reach out to lawyers to see if they are interested in going after this company. Bedrock legal owes me an explanation as to why they didn't hold up their end of the agreement and a refund for the fees I paid them since they didn't do anything.