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Lee C

爱尔兰

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PCBWay

Great service with great support

I've made several orders through these guys for small prototype PCBs and a few full assembly jobs and it's been a great experience in general. The customer support really stands out - their people actually look at what you submit, actively ask questions if something doesn't appear to make sense, and are just generally very helpful. When doing PCB runs I have had few to no problems, their process is essentially perfect there. Assemblies can be a bit more problematic. I've had an issue or two with minor mistakes on their end. However they have always rectified these problems for me or refunded things that couldn't be fixed. In one instance, they mistakenly ordered the wrong part and it would've caused a long delay to replace it. I noticed this during the engineering review of the first board to be manufactured. The person handling the assembly worked closely with me on a compromise to get it done quickly and the end product worked perfectly.

2023-04-06