Happy easy Go is the worst booking site…
Happy easy Go is the worst booking site I have encountered in my life. I had booked a flight in May, 2020. Which got scrapped due to the lockdown. I ran from pillar to post for my refund. These guys squarely refused to give it to me. They said that Air India has not refunded the money to them which was an absolute lie. I contacted air india, who shared the transaction details as well with me which clearly evidenced that the money had been refunded to happy easy go. Despite sharing the same, HEG refused to refund my money. Until someone informed me of the PM Grievance Redressal portal. I put up my complaint there, I was given the number of an officer who will coordinate my complaint. And today, i.e. on the 9th of August, 2022, after 2 years and 3 months, HEG was finally compelled to refund my money to me. The process took 2 months, but it is very effective and helpful. I am posting this so that anyone who has lost money to these crooks can use this. Please feel free to reach out to me. I'll be glad to help. I was never helpless per se, being a practicing lawyer myself. But when the amounts involved are so small, the effort of filing a consumer complaint seems too much. The PM forum is very effective and I'd urge all of you to use it.