Continued to bill after repeated downgrades
I used ontraport for years until I migrated everything to another platform. I decided to keep the service active on a lower monthly plan so we could migrate all records. Every month for the last 6 months, they have "automatically upgraded" my account without notifying me. This amounts to almost $3000 in additional charges. I have gone round and round with their support team. It's a shame that after paying this company thousands of dollars over the year and referring 100s of other customers, this is how they handle customer service. Unbelievable.