Femme Finery: poor customer service and fraudulent advertising about return policies.
I ordered an item from Femme Finery. It arrived on time, nice quality, however, the fit was poor. I contacted them by phone twice and by email and have not received an appropriate response to my request for a return address and a refund. The first time I called, a man answered and sounded as though he was not interested in helping me and he did not understand the words "return" and "refund." Customer service responded by email asking me if they could supply me with a larger size. I responded, "No thank you. I want to return the item and receive a refund." I have not heard back from them. Their policy states that you must contact them within seven days of receiving the product in order to receive the return address for a refund. I believe they do not intend to refund customers. This is an unreliable shop. Do not do business with them.