UOOZEE #uoozee baits and switches with…
UOOZEE #uoozee baits and switches with their sizes & quality to get a sale. They will put an incorrect size tag on an item simply to sell it versus being honest and making you aware they are out of stock for the size you requested. I ordered two jackets one fits well... And the other is three sizes smaller than what I ordered. As a matter of fact, when I took it out of the package I immediately could see something was wrong and was disappointed because I could tell that the size was so far off. Due to them sending me the incorrect item I asked for a replacement and was told I'd have to ship the item back to China at my own cost for their errors. In addition, the jacket they sent me was not made exactly the same as a jacket in their advertisement. It was supposed to be a three-quarter length jacket and even on a person who could wear the size they sent the jacket is a standard length at best. TO TOP IT OFF, I PURPOSELY ORDERED A SIZE LARGER JUST IN CASE I NEEDED TO HAVE THE JACKET TAILORED! I COULD NOT HAVE BEEN MORE CAUTIOUS. I hate when organizations bait and switch customers and then hijack their money by attempting to make them pay for postage for mistakes they did not make. Thankfully I paid for the item with PayPal and I'll have to work through them for reimbursement. If you pay with a credit card I think you have that option as well. Last week, they said there's some teeny tiny print somewhere that says they do not issue refunds. However, instead of simply refunding me my full payment price or them paying for the postage to return the item so I could receive my full refund... They offered me two smaller refunds and a 15% off discount. I said no. They even suggested I sell the jacket to someone or give it to someone as a gift... All of this proves, that they have an issue with quality and honesty. It's sad because the other jacket is really nice and fit so well but I will never trust or order from this company again. PLEASE DON'T BE FOOLED BY THE PRETTY ADVERTISEMENTS WITH PERFECTLY FITTED GARMENTS IT IS A LIE! After talking to a couple of folks they experience the same bait and switch size issue. Honestly, I was thankful I was not the only person. Which motivated me more to receive my full refund back via PayPal.