I ordered a bag from them……… worst…
I ordered a bag from them……… worst decision ever. I put the CORRECT shipping address. Unfortunately there was an issue at the post office and my order was returned to sender. KK sent me an email on August 8th telling to contact USPS about an issue with my order. When I called they informed me that the package was sent back on August 6th. That’s fine! Mistakes happen but KK response was they can ship me out another bag for an additional $15. They basically tried to say it’s my fault because there wasn’t an apartment number on the shipping label. Which is true because it was being delivered to a HOUSE. They said that they couldn’t refund me because the package was being shipped back overseas and it would be destroyed so they’ll be out of a product. Well news flash now your customer is out of $60. I would never try to tarnish a business. The best advice I can give…… if you typically don’t have issues with your deliveries you can order from them but if any issue arises just know you’ll be out of money with nothing to show for it.