Sent to different address even though correct on order. Had to dispute.
I received an email from the company stating that they could not deliver it to my address. I provided the same address as on the order, which is the correct address. They replied stating that they are unable to ship to my location. I provided an alternate address to ship to. They replied with a tracking number saying it has already been delivered but the city is 5-hours away. I tell them they may have sent that tracking number to me by mistake. They reply with the address it was shipped to and say it was delivered. I wrote back saying that is not my address. I didn’t get a reply so disputed.