TERRIBLE AVOID THEM ROBBERS
TERRIBLE AVOID THEM ROBBERS Booked single ticket one way to long Eaton price 8.90 gave a 1st class option clicked on it 15.70 thought earlier train get a nice coffee and sandwich click Got in 1st class to be told embarrassingly I was not on a 1 st class ticket They had actually give an open anytime ticket for the price of 15.70 Was getting a flight that day so would not have needed an open ticket so 100% I know what I selected Customer Service team are trying to say that’s what I booked 100% I didn’t They offered 5 pound discount voucher to be used in 30days on ticket over 25 pound What a total insult Got my money and don’t care never again app deleted every single person I know told to delete as well Highway robbery with miss leading sales tactics 😤