I was going on Vaca and needed a…
I was going on Vaca and needed a bathing suit. My credit card was working every other place, but somehow on the website they would not take my payment. I called my credit card company and they told me that I had to of been a vendor because everything is fine. When I emailed them to ask they basically told me to call my credit card company. Two weeks later when I finally was able to make the payment and it went through with the same credit card, it took about six weeks for the bathing suits to come in which was when I returned from my vacation. I repeatedly asked in an email if I could speak to somebody over the phone and they chose to ignore that question over and over. Now I have the bathing suits, try them on and need to return most of them because most of them don’t fit, I’ve been emailing them daily for three days and now it seems like I might not be able to return them because it’s past the 15 days they allow for returns. The communication is horrible, sometimes the app doesn’t even open, and I have about $500 worth of bathing suits that I feel like I wasted the money on when my husband is recovering from cancer and we need to pay those bills ASAP. If somebody from the company could finally get back to me that would be amazing so that I could return the bathing suits.
