If I could give a ton of zero stars I…
If I could give a ton of zero stars I would!! DO NOT BUY FROM THIS COMPANY!! I was literally told "since our factory is in China I suggest you give it away to a friend or relatives as a gift" when I asked for a refund!! I spent $12 in shipping and the book bag was $32.99 almost $45 on a cheap bookThe bookbag big enough for a 2 year old! I was suppose to get a middle schooler book bag. Took almost 20 days to finally receive it and customer service was HORRIBLE!! I CANNOT AFFORD TO JUST GIVE AWAY $45 BOOK BAG THAT IS TERRIBLE! I HAVE TO BUY MY DAUGHTER ANOTHER BOOKBAG FROM A REAL COMPANY. THEY WILL NOT REFUND YOU HERE!!! SCAM! SCAM!! BEEN DEALING WITH A MONTH AND NEVER GOING TO GET MY MONEY BACK OR ANYTHING!!.SAVE YOUR MONEY AND HEADACHE!!!