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Alan Webb

英国

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OUKU

Customer Service

I initially complained about the sizing of their product and the fact that it could not be returned as it was an item of swimwear. I received a prompt reply, an apology and the offer of a full refund which I accepted and it was quickly paid. I personally believe there is still the issue of sizing but their customer service proved to be excellent.

2023-05-10有帮助 1