Terrible quality and terrible customer service
I ordered replacement covers for two poang chairs. The pillows had the snaps put on backwards. The chair covers had velcro put on three inches too low. If you compare it to our IKEA covers, the mistakes are obvious. We asked Master of Covers to correct their mistakes, and they keep asking for more pictures despite my sending them pictures and extensive explanations. Horrible customer service. Do not buy from them. In response to your message; I did contact customer service and submitted photos before submitting the review. The problem had nothing to do with size. The pillow cases would have been fine but the snaps were backwards and impossible for anyone to use, despite the model. I also submitted photos of the chairs before you started work. When I received the covers and discovered the errors, I immediately emailed and customer service acknowledged receipt of my photos showing the mistakes. I not did hear anything for a week, so I followed up and customer Service said Masters of Covers needed even more pictures because Masters of Covers didn’t think anything was wrong.