Bad experience, call back customer at her comfort time instead phone appointment time
Bad experience, I have place online phone appointment at 1pm to 2pm, not any idiot call, till I call at about 1510pm on 31th August 2022, at your service phone number I complained the received service agent did not back, then about same day, at about 1515pm a girl called, at the start she do even apologize like she is indecent n dont know nothing, do remind her, 1) she should apologize on the beginning of the call, as she did not call at we requested time, not act as indecent like she don't know, 2)Her time is her time, I need to work at 1500pm that is my time, she can't call as she happy to call at her comfort. Tell her this is call service, one answer to your customer service when I start to call in, she say why I angry as I make many round via online to buy my travel plan, n make a phone call back appointment was no call at 1pm to 2pm, yes 8 am angry, the lady tell me off, if not one call back I should drop to buy my travel insurance via FWD, do answer her, yes, FWD is reasonable price, and I shiok & happy, n have money to buy your company travel policy, can i? If any verification do call me, thank u n best regards, Gilbert Kong @xxxx6889.