Very janky user experience
Very janky user experience. There's no way to cancel your subscription other than writing to customer support. Their system can get your phone number wrong even though it's correct on the invoice. Most items on the website you won't be able to get because there's a $100 per month cap for new users. No visibility on how the cap will be raised with time. Delivery and pickup experience is quite good and fast. Items I received were new maybe because they're still new here. But not much configuration can be done, which is a bummer for things like laptops.