if ordering for Christmas tell them it’s this Christmas
I placed an order with this company on 12-1-23. The order was confirmed that same day. After 10 days with no communication from the company I sent an email. In the email I advised them that I needed the order for a Christmas party on the 17th. The company responded and confirmed that the order was awaiting shipment. Now it’s the 16th and still haven’t received the order. Sent another email inquiring about the status. The company responded that the order was awaiting shipment. They obviously use the Pony Express to ship items. I have ordered from this company before without issue but this will be the last time. They claim to be a veteran owned company which is the reason I ordered from them. I find it difficult to believe an actual veteran owned company would operate in this manner. I suppose I should have told them I needed the items THIS Christmas. If you are in no hurry to receive your items I guess you would be safe ordering from them otherwise I would suggest looking elsewhere.