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James H

美国

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Comgrow

Great customer service and a company you can trust!

Recently purchase a refurbished Ender CR-10 Smart from Comgrow and quickly received my product. I initially ran into a problem with the extruder periodically not laying down filament after the bed leveling cycle was over. Comgrow was contacted and for the next several days worked tirelessly resolving the problem. They were quick to send out replacement parts and continue to troubleshoot until the problem finally was resolved. They had one point where they pulled together their whole support team to troubleshoot my problem to try to quickly figure it out. They also reassured me that they would support the refurbished product for a whole year and they would make it right. I will not hesitate to purchase from Comgrow again.

2022-09-07