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Jac Mccann

美国

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Nevstudio

READ BEFORE PURCHASING ANYTHING!

I purchased two shirts 11 days ago. I received an email last night saying that they are out of stock and asking if i want another product with a $15 coupon. I asked for the same two items in a different size. They said all colors and sizes are out of stock. I said okay well i want a full refund. They went back and forth prolonging this through over 10 emails! Continuously saying "I'll send your request to the team" without a straight answer. These items are STILL available for purchase on the website when they know they don't have them. That's fraud. Charging customers for something you do not have. And waiting 11 days to tell me? The items should have been delivered by now, at the very least shipped. They finally said I will receive a refund on my credit card in a MONTH! No confirmation. Nothing. Just that statement. AND they asked for me to write a good review and said if you don't "I'll lose my job" Seriously? Making customers feel badly for wanting their money back from a company that took it without having the items available? NEVER AGAIN. I am taking this to my credit card company to review as fraud. I refuse to wait a month to see if i will even receive the refund. Absolutely Unethical. Unorganized. And quite frankly, Illegal. BEWARE!

2022-09-16有帮助 2