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Nicole Rabaud

美国

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KGORGE

Heed the warnings and stay away

Heed the warnings from other reviewers below and either buy through Amazon or Wayfair, or stay far far away. Their website promises "If you want to return the product for the refund,please return the product to us within 30 days of the receipt date of your shipment for a full refund. Postage and handling is not refundable." It's all lies. There is no return option. Their response "Really sorry for the inconvenience. Would you like to give it to your family or friends? If you want a full refund or a replacement, you need to return this order to us and the return shipping fee is covered by you, which will cost much time and money. And you need to return the product to China, which will cost a huge amount of shipping and customs duties, as well as a lot of time. This is not cost-effective." Repeatedly asked for return address, nothing. I've had positive experiences ordering from other businesses in China but this one is dishonest. Order number: 12088

2022-09-17有帮助 1