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Olena Kondratieva

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Kugoo

Don't make the mistakes I did and a…

Don't make the mistakes I did and a number of other customers who were horrified by this company! I ordered a scooter without reading the comments, only because my card didn't work in one store and I did it in another ☹️that's right, they don't answer messages. I waited for a response to my letter for 3 days... in the end they answered me, in total I wrote 9 letters. At first they offered me to pay extra for the exchange if the scooter was more expensive, and when I said that I wanted to return the scooter (I already understood that I needed to run as far away from this store as possible) and get my money, they stopped answering me. Run as far away from such a store as possible!

2024-12-18