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Kaz

英国

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Bare Cases

I begrudge even 1 star

I begrudge even 1 star. Bare Cases have ignored and/or procrastinated on all actions and communications. Original order promise of 3-5 days not fulfilled, replies to my enquiries met with disingenuous responses, they are masters of prevarication and delay. Anything rather than send the goods already paid for, or refund in accordance with their own stated policy and practice. Responses include promises that the phone case is en route, then informing me that it is delayed by several weeks. Refund request met with pointless demands for me to reiterate what I have already reported, or asking for me to explain yet again my perfectly reasonable request for refund. They even threaten that repeated enquiries will result in further delays by pushing the order details to the back of the queue! What a shower - avoid at all costs.

2025-11-27