Just Avoid (Honest review after 3-years)
Just avoid! Been with them for 3-years. Used to be not bad, now terrible. I use 3PL's all over the world, and LOCAD/Logistech is the worst, period. 1. If your stock arrives at the warehouse 1-minute late from when you said it would, they hold your stock and refuse to load it into their system as a punishment. Even if you're sold out and customers are waiting, they'll refuse to load it for at least a week. Yes... they treat you like children and 'punish' you for situations outside your control. 2. If you get a big order from a VIP customer (e.g. 8 items) they won't ship it, because it's 'too big'. Most 3PLs would just print the courier tickets required to ship the order. Locad doesn't, they just don't ship it and leave it sitting unshipped for over a week. 3. They aren't actually the 3PL, they are the software, so you're likely paying middleman fees. They used to be better and we never had complaints, but there service has got worst and worst each year. So if you're a new brand considering signing up... I'd advise you look elsewhere.