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Evgenii Nikiforov

爱沙尼亚

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ORICO

Support is really bad

I bought this dock + SSD directly from ORICO (see my order screenshot). The SSD itself works perfectly at full speed — no complaints. But the dock/case has a clear defect: the cooling fan is extremely loud, almost as noisy as my DJI Power 1000 with huge batteries and fans inside. Totally unacceptable for a small enclosure. I contacted ORICO support many times, but instead of solving the problem they kept passing me from one person to another and finally just stopped replying. They refused to replace or refund the defective product. So yes — SSD is great, but the enclosure is garbage. And the customer service is even worse. Buy with caution.

2025-09-15有帮助 1