Not enough filling but excellent CS
Customer Service was excellent. I ordered a 6 ft. comfy sack with ottoman and neck pillow. The neck pillow is not worth the price, just use one you have at home. The shipping was quick. I broke the foam apart with my hands and rolled the sack and ottoman multiple times per day for the last 4 days. The foam provided does not even fill my sack 2/3 of the way. I reached out to customer service, who was very quick to respond. It looks like I will need another 20 pounds of foam. There was a miscommunication due to an email error, which was totally my fault - and CS offered me the option of purchasing more foam because they thought that they had already sent extra foam. I just spoke to CS and they are sending me more foam, free of charge. I will update on the fullness of my sack once received, but their CS is hands down the best I have dealt with in a while!!!!