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Dan Rakanovic

美国

2 评价
2 被浏览
3 有帮助

2 条评价

Giztop

They lost my warranty return and stopped responding to emails.

It was good until it wasn't or untill I had my first warranty return shipping cost me $200 to Hong Kong but wait it gets worse they recieved my warranty return based on tracking info and now are just bouncing me from department to department nobody knows where my phone is they won't even reply anymore. I'm talking to you Jessica in the giztop support team.. people do yourself a favor go to wondsmobile.com faster shipping better prices and they won't steal your warranty return... If they return my phone I will adjust my review

2023-02-05有帮助 2
Giztop

Buying is easying getting warranty replacement horrible

I have purchased multi orders from giztop with no issues everything was as described... until I had to make my first return of a device that failed in the first week. I will not be getting a replacement instead I have to pay for shipping and wait weeks for my device to be repaired.. I keep getting bounced from department to department. This is exactly why Amazon is as big as it is because you don't have these issues People trust to buy anything because they know they know if they have a problem it's as easy to return as it is to buy.. Jessica at giztop I'm still waiting on return address it's been 7 days since I opened a ticket

2023-01-10有帮助 1