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Kimberly Spriggs

美国

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Brookhollow Cards

I reached out after receiving my order…

I reached out after receiving my order and was really disappointed in the card stock. Called Customer Service and emailed the support email and nothing, no one had responded. Very disappointed in the product. I have prior experience running a printing company, so I am very familiar with paper weights and finishes. While these cards are labeled as 130# cardstock, the final product feels unusually flimsy and lacks the quality typically associated with that weight. I compared them directly to an older 130# uncoated catalog we produced previously, and the difference in rigidity and finish is significant — likely due to the paper stock itself. Because of the quality issues, I did not feel comfortable sending these cards to our customers. Instead, I purchased alternative cards locally and hand-wrote them to ensure our brand was represented appropriately.

2025-12-22