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Joel Laurier

日本

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Support Wondershare

The constant update reminders were distracting

The constant update reminders were affecting me. I was not able to save documents because the only prompt when I went to share were about how I wanted to update my app. I contacted the support team and was given Jerald. He helped me get through all my issues. It was a bit confusing to understand him at times. The sentences were not very clear. At some points, while the sentence made sense, the tone was a bit off. He'd write things like "as I told you before" or use technical language that was not easy to follow for me. Eventually, all issues were resolved.

2022-10-04