Hy I bought my phone on august 6 and I…
Hy I bought my phone on august 6 and I received the phone almost a week later but since then I am having to many issues with my phone with is the lenovo y 90 I couldn't return it because the person from tech support deleted my giztop account the person is someone call Jessica not only deleted my account she refuse to give me my account back I tried many times she told me to just forget my account and create a new one I didn't want to but in the end that's wat I just did a ask the sales department if I can get another person from tech support who is not Jessica because she also refused to give me the replacement of my other device the lenovo legion duel 2 she ignored all my messages and not matter how many times I send an message to send my device for an replacement she did not answer me back she only replied back when my phone past the 1 year warranty I told her that it wasn't my fault she didn't responded my messages she told me that because my phone past the 1 warranty she could only send my device for repair with is not god and now she is doing the same thing she is not responding to my messages for my new phone the lenovo y90 the issues I have with this phone are 1- the phone for some reason is shuting down when I connect an device on my usb c port such as an gaming controller like the Razer kishi v 2 but is not only doing it on gaming controllers its also doing it on chargers like the one that came with my phone its not all the time with chargers but with gaming controllers it is almost all the times 2- the second issues is that. the battery on my phone is really bad it is discharing really quickly also accu battery shows that the battery has 44% used not only accu battery other software does it as well. 3- the third issue is that the phone is getting really hot when I check the battery voltage the voltage is really high 7.83 with is also not normal. ¿What can I do Jessica is not responding not only her but also no one from tech support is responding to me I want to claim warranty on booth of my phones my new phone and my old one its been over a month now and I still haven't got an answer. one last thing I always using my phone at 60hz with should last longer I never set my phone to 144hz.