Mekede is a warning example of how not…
Mekede is a warning example of how not to run a business. My radio was delivered defective – the screen was broken, and the FM functions were completely unusable. To get the device even partially working, I had to replace parts and flash firmware myself. This should never happen with a new product. Afterwards, I tried for more than 40 days to return the defective product. Mekede refused to accept the shipment, in violation of their own 30-day return policy and EU and Chinese consumer law. Even the boss behaved childishly, completely ignoring all requests. They show zero respect for customer rights. Product quality is substandard, customer service is nonexistent, and their policies are empty promises with no consequences. I originally planned to place 15 additional orders – all were canceled and transferred to another brand that worked perfectly from the start. Conclusion: Mekede sells junk, deceives customers, and takes no responsibility whatsoever. Stay far away, or be prepared for frustration, ignored complaints, and financial loss.