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Hayley Barber

澳大利亚

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Zuru

Half a toy in the surprise egg, 5 weeks and still no replacement as promised

My son chose out a surprise dinosaur egg for his birthday and came with two halfs of 2 differnt toys. we have dinosaur legs and half a helicopter. He was really disapointed. Whats more disapointing is contacting customer service who said they would send a new toy out... that was 5 weeks ago. i contacted them and they send an email saying 'just ask us for a tracking number in a few more weeks' Terrible customer service. dont buy off of them!

2022-10-07有帮助 1