I am writing on behalf of my daughter…
I am writing on behalf of my daughter who has been to camp for the last two years. We cannot fault the support and the organisation of the programme. However O has not been able to return to camp this year for fear of having a record of a medical bill still being unpaid. Two representatives of InterExchange have worked tirelessly for O but nearly a year on there is still no closure with her medical claims and her excess due to be paid. As a family we are at a total loss of what to do and O is now petrified of returning to the USA alone as she is so fearful of being stopped at immigration. It also has had an impact on getting insurance for her holiday as we have to declare that there is a claim in progress. I would really like some help and support. As a single mum trying to support her daughter, we feel so helpless.