Zero stara. NEGATIVE stars.
Zero stars. This company absolutely screwed us. We used their online tool to determine number of movers + length of time for a complete loading for our 3600 SQ ft house + attic & garage, and then they set out the ticket for a studio apartment. We ended up having to get an entirely second set of movers, a second truck, and push back the close on our house. Both us and the crew called them over 20 times, and they didn't call back for 3 days. We had already booked the unloading for the move, so we proactively called in to ensure the same thing wasn't going to happen. SURPRISE! it was. We had to pay an extra $2k for the "missing" labor. They promised a call back with a credit adjustment - guess what never came? This is a corrupt, cruel company that exploits and screws its customers. But the men working it are hardworking and reliable. Do NOT use this company for any reason, ever. Book directly with the local fellas who are also being taken advantage of. Zero stars. These jerks cost us $8k, almost made us lose our house sale, and almost made us not have enough liquid funds for our house purchase. I fully give them the middle finger.