Customer service is non existent.
I only have one thing to say about SIMBA....👎👎👎NOT RECOMMENDED AT ALL! I paid for two SIM cards and requested for porting-in existing number....and they failed to port in! 😡 They took their own sweet time and even though it was urgent, they delayed porting for more than 4 days and did not respond for more than 24 hrs and only through email. There's no one you can talk to or chat with online. Customer service is practically non existent with SIMBA. End of the day, they ate my money which I paid for the two unusable SIM cards. They expected me to pay additional for another two SIM cards for new numbers even though it was their fault with failed porting-in. Even my two sons gave up on them. We will never use SIMBA even if they offer free unlimited data plan.