Order & Account Issues
Made a request to order an iPhone 14 Pro Max, through their tech rental services company with NowCircular Singapore. But … it turns out that all my orders got rejected thrice from their system & I even tried applying again once in the week and followed up. Also, I made newly registered accts and made sure all my Singpass Myinfo data shares the correct information before confirming the orders. Already made the first month's transaction upfront + the referral code was applied but still no luck. Received both emails afterward saying that firstly, all the order payments that I’ve paid were alrdy refunded to my bank acct,l and secondly, explaining the reason why behind this issue of rejection is due to my own individual status & user information that they were unable to disclose as stated and not able to be part of them, accepting as one of their customer (probably which they look through my current & history of financial credits & background information) - honestly speaking, I preferably to say in a way it's simple & short: “I'm clean with no labeled of blacklists & having CC records, etc”. Please fix this issue by providing the service in the future by manually reviewing every newly registered user instead before the approval even to use the platform before confirming orders, so as to avoid this kind of glitch & misunderstanding which we shouldn't be relying as much upon expecting the perfections from a system feature towards automation, etc. Thanks!