I signup for a Lili account and…
I signup for a Lili account and completed all the KYC. After few days I got email that more documents are need for verification. But I can't upload documents as web page mentioned in the email need me to login and I don't remember setting up password for my account at the time of onboarding. I can't rest my passwords it say "Oops, something went wrong". I contacted support and they said they don't have account with my email address. However I can do "Find My Email Address" using my phone number and I see they have my email address in their system. I have sent them multiple email to get access to my account and finish any document verification if it is still needed. No response from support and it has been a month.