I am beyond disappointed with this…
I am beyond disappointed with this company. I have had items like an iPad and kindle stolen by one of their maids and at times they have not always sent me experienced maids. On October 18, 2025 one of their cleaning ladies broke one of my Pottery Barn floor lamps. She told me she reported the incident to Dazzling Cleaning and would have her husband fix it. Over two months went by and she never fixed the lamp. She wrote me a letter around Christmas saying she would not be able to repair the lamp and that it was not her fault in the first place. I asked Dazzling Cleaning multiple times to reach out to her to let me know when she would fix the lamp, but she would no longer communicate with them or with me. Her name is Faye, and her behavior is beyond disrespectful and unacceptable for a professional cleaner to display. Then, recently, I receive another email saying I have until the end of the week early January to get a professional quote for the company to pay to repair my lamp. A couple days later, I receive another email saying they can no longer be held responsible for paying to repair the lamp because too much time had passed. This company and their cleaner Faye as well as some of their other cleaners are very unprofessional. All of the company’s communication is done via email so there is no way to communicate with someone easily when you need to. I highly recommend choosing another cleaning company with a good reputation because this company does not have one. Look for a company and cleaner actually worth the $200 plus a month cleaning charge. Do NOT waste your time working with Dazzling Cleaning because you will likely be very disappointed.