Costume took 4 weeks, was LATE, WRONG SIZE, and NOT AS ADVERTISED
I am still waiting for my son’s costume ordered October 4th for Halloween. It’s already October 25, and the tracking number emailed isn’t even found! based on recent reviews, I question the legitimacy of this website and company. So upsetting that people scam knowing it would disappoint so many innocent children. I’m so mad and now have to race around to get a costume for my son. So super super angry 😡 I want my money back!. All this garbage about not being able to refund once it’s been shipped… well…. I want PROOF that it was actually shipped. A valid tracking number that actually tells me where my order is… not some bogus number that leads me to some made up delivery service’s website. UPDATE: costume arrived Oct31 at 11:30am… not in time for son to wear to school Halloween parade so he went without dressing up as anything. PLUS… I ordered from Costumeslive specifically because they offered an XL (other sellers only had Large). The costume was WAY TOO SMALL!… like a SMALL… son couldn’t even get his head through the hole in the top. So even if it came on time, it was THE WRONG SIZE. To make matters worse… the costume was nothing like its picture…. Absolutely nothing like its picture … completely different samurai costume. Awful awful awful. I’ve sent an email to their customer service who originally responded to my complaint, asking for my money back… I’m still waiting for a reply.