Awful
I rescued my 8 year old pup. He’s now 12.5 and Embrace has done everything in their power to say any claim is linked to a preexisting condition. When we rescue, we don’t know if a pet has health conditions. I went above and beyond to get them the pet records from a prior owner and all they did was use that to exclude claims. Same excuses given for the past 4.5 years. Finally I switched carriers because I couldn’t deal with their horrible claims department anymore.