Customer support ignores their customers
DJI sent me a faulty drone, then replaced it with another faulty one. The replacement produced a corrupted image during a professional client job and has a flimsy landing leg. I sent DJI the corrupted image as evidence, yet they still told me the drone is "functioning perfectly." The customer support has been even worse than the product. My evidence has been ignored, I keep receiving generic responses, and weeks later I'm still without a proper solution. If this is how DJI handles faulty products and professional customers, I won't be buying DJI again.