Poor customer relations
I by mistake ordered a leaf filter when I needed to order a pool cover. I called the company back right away and sat on hold for a half hour but was able to cancel the leaf cover and ordered the pool cover I needed. Even though it had been less than 2 hours your company kept 27.99 out of my refund so when I contacted then I was given the 9.99 back for shipping but the company kept 18.00 for restocking since I called back in under 2 hours I didn’t think I should be charged a restocking fee. So I will never purchase from this company again.