Gross Unprofessionalism
I booked my ticket for Diwali visit to home town on 10th October and received one email regarding payment confirmation and trip id generated after one hour I will be receiving my e-ticket, which never came to me. . To my surprise when I contacted Indigo regarding booking no such booking was found. Also, no communication in between from company email or telephonic happened in between. No amount was refunded back to my bank account. On the day of flight i went to airport and booked expensive ticket from the counter .I tried calling them and sent 8-10 emails whole day but no one replied . I received reply on one of my email on 27th Oct when everything is over. But, no amount is refunded back till now. Gross unprofessionalism. Fraud website