Beware of refund issues; company blatantly lies
I love the concept of the app. In the summer, it's a fantastic option to be able to rent a pool. My issue is the hidden charges and blatant lies the company promotes. I understand companies make money on fees. However, when the app explicitly states you "get a full refund if you cancel up to 2 hours before your booking," yet they withhold part of your payment, it's borderline fraudlent. The company claims it cannot process full refunds, despite it literally saying you'll get one and instead keeps a chunk of your payment.