My flight from Gatwick to Japan Via…
My flight from Gatwick to Japan Via china was delayed by 3hours 30 ( due to bad weather ) even tho china airlines flight left on time to the same destination. When i landed in China after 13hr30 min i was greeted to 200 plus people trying to get there connecting flights to japan.The ground staff had no idea what to do screaming at each other some evening laughing ( you would think after 13hr30 they would come up with a plan) when it was my turn they told me they could not fly me to my designate airport and would have to go to the other airport in Tokyo where i had already paid for a hotel. Now i am home they dont answer the phone and they have still not answer my email about compensation for the new hotel ( which the ground staff said they would sort ) on the way home there was finger nail clippings on my table and the flight attendant was asleep in her chair for take off. For a extra £100/200 use another company dont fly with these guys as i am sure they wont email me back.