TOTomtop★★★★★
Im like make a lot of wholesale orders
Im like make a lot of wholesale orders, after that i got a lot of defected products like RC fishing boats, cars and laser levels. Spend more than 10k USD They are completely defective made video pictures and say whats wrong. And they avoiding to fix that or give refund, they just offering funny refund amount like 20% of price. And like trying to waste the time. Thats totally awfull. I will never again buy from TOMTOP. AVOID THOSE SCAMMERS WHO ONLY SEE CUSTOMER MONEY BUT NO WARRANTY AND NO SUPPORT
2023-11-14
TOTomtop★★★★★
Honest review, please fix your customer support.
The prices in this shop are fine, but the warranty or refund are tricky, the support are not much for customer, they offer funny price refund, like i got small refund, and after i saw that all 3pcs of products have the same fault, they just start to ignore, and totally doesn't care about customer. To get invoice its also hard job, they send it totally wrong, with different date and products. So im sad that they doesn't respect customers and can't solve anything right. And even ask to leave positive feedback for 3usd coupon... I can't do that till you not satisfy customers. And trick them with low refund amount, and ignore them. And it happen again, i got 5 lawn mowers which 2 of them have problem with batteries, and one with charger, they offer 12USD refund, instead send the replacement parts. For one i paid 44USD, so its totally funny and awfull.
2023-06-10
