INR 25000 not refunded
On Sunday 30 Oct 2022 when I booked my flight (trip id no: 869328677391959234)) there was no ticket booked, but the payment was deducted from my account. I asked about the booking status multiple times on the customer and also tried to call the customer care phone details to no avail. No refund was processed and the customer service is perpetually unavailable (both email and phone).