Assistance filing FAFSA
We needed immediate assistance in filing the FASFA for the upcoming school year. We left a frantic message for a return call, and Ellen reached out within one hour. She immediately understood our issue and assisted us in completing our application correctly, confirming it was successfully submitted, and the follow-up emails we should expect within a 48 hour period. She was patient, kind, and understanding throughout the entire process. A simple “thank you” isn’t enough to express our gratitude for the peace of mind Ellen provided during one phone call.