My account was double charged closing fee 3 months ago and no one seems to know why!
I closed with Aquinas on 8/1/2022 and authorized a 1 time 5% closing fee that reflected to my account on 8/2…. On 8/15/22, an additional 5% (same amount) was withdrawn from my account that I did NOT authorize. I’ve been trying to contact the account compliance along with Gregory for the past 3 months and still have not been issued a return of the funds. I’ve filed a claim with my bank for this UNAUTHORIZED DEBIT only to be told to contact the merchant which I have on several occasions and now no one is answering my calls . I’ve tried to refrain from writing this review for too long, but this is ridiculous and I’m pissed! DO NOT USE THIS COMPANY FOR FUNDING SOLUTIONS! They called me like crazy to close the deal, now I’ve been having this problem for the last 3 months and no one is answering the phone or resolving the issue! RE: I JUST CALLED AND I HAVE CALLED AND EMAILED MANY OF TIMES! There’s no option to choose OPTION 1. It just rings out to voicemail! STOP WITH THE RUNAROUND AND HAVE YOUR PROCESSOR RETURN MY MONEY! THAT SIMPLE!