DO NOT BUY FROM THEM!
ORDER #ELE10015005OR. I never leave bad reviews, and never return anything even if small defects or don't like it. This time I purchased an Ice maker for almost 1000$ and it's not working, contact customer service no response, then send an email still problem not solved. (According to the photos you provided, we can't confirm the reason why the product can't work. Could you provide the operation video of the ice maker?) Hi, Vladimir Thanks for your email and sorry for the inconvenience. The phone number I provided is correct. If it is not connected, it is possible that our staff is not working. Also, since the 50% refund that I got for you was a 50% refund that I requested from my supervisor after several efforts. I noticed that you gave me a bad review for not responding to your emails in a timely manner. If you are satisfied with my service, would you be willing to change your previous bad review to a 5-star review or remove the bad review? Also I will improve myself in the future. After you change or delete the bad review, I will immediately ask our leader to process the refund for you. What do you think?