Totally Disappointed
Honestly, they used to be good. But from the current issue I’m facing, really disappointed.Issue was i had make payment a bit late by 2 days and payment using manually meaning tru online banking using UEN, and i had forward them the receipt their via wasap , the phone was lock the next day 2 days later. Contacted them via their website no help even i had forward the receipt of payment as proof, via wasap n email no reply on that day. End up i was told payment manually takes 3 working days for the payment to appear on the account. I lost income on that day as I can’t work without the phone as being lock. Today 6 April still phone is lock, told them they should lock after 3 working days if payment not received on their end . I even call bank and was confirm they payment had went tru. I’m totally disappointed and frustrated . Lost of income who going to compensate me?