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Bernard Ngo

新加坡

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ViewQwest

Unreliable service provider and bad…

Unreliable service provider and bad customer service. WiFi signal is poor even though my device is merely 8metres away with no obstruction. Worst still, monthly subscription price charged is different from actual price stated in invoice. Despite corresponding with customer service a few times, they could only admit it as a technical glitch, apologise but refuse to terminate contract. I have taken my case to the Consumer Association of Singapore for assistance. Do not be misled by their promo price stated on website.

2022-11-12